To,
The Secy. Of Posts India, Dak
Bhawan,
NewDelhi -110001
Ref no –CSI/DARPAN 18 Dated at Balasore
the 30th Nov 2018
Subject – Inadequate cooperation
to the GDSs by the Divisional Authorities to provide Technical guidance /tools
to create comfort environment for the GDSs with new technology to handle to
work aptly, in ‘DARPAN’ Project.
Esteemed Sir,
Humbly, My Service Union, AIARPEU
cannot be silent spectator on the issue of harshness for my GDSs on DARPAN
Project rollout .Various Divisional level non formal WP groups of DARPAN are
the proof on the problem of the GDSs speaks better. I hereby reiterate on some
of the facts of discomfort by which GDSs can’t work aptly on the issue as under
---
1. As
we all agree GDSs are striving for their bread with a scanty amount of “time
related wage” giving a declaration of having other source of income, but don’t
have practically for major nos. So they have to finish their work in the
provided device within the time limit, which is not at all possible due to
network issue in the hand held device.
2. In
some States, power cut for long time creates a major issue to maintain device
backup as some of the Division has not provided Solar Penal to the BOs so far.
3. For
this new project with CSI roll out two three days training to the GDSs to handle is not adequate nor proper software
guidance is given by the Divisional Authorities, by making any system manager
attended to the BOs initially in trouble or to attend phone calls.
4. No
bag barcode is sent from A/Os so that problem arises to open bag at BOs, nor
the barcode for RL/RP/speed post is provided to most of the BOs.
5. No
adequate thermal roll paper is provided timely to most of the BOs to generate
reports/to provide receipts.
6. No
change of the SIM in HHD has been altered on requisition, almost in maximum no
of BOs to facilitate good net work through the concerned area towers.
7. In
most of the A/Os have no much apt staffs to handle BOs in need ,rather they are
reluctant to open new Accounts, issue various business relating to RICT and
express their confession of ignorance for the same resulting bad impression of
the customer on my GDSs as grass root staff.
Prayer –taking
all these adverse condition and facts into consideration, we the GDSs need the
good working environment eradicating the adversities by the departmental end to
satisfy our employer, need proper and cooperation in practical, before my GDSs
fraternity is blamed and declared inapt.
In anticipation of positive and proper
action.
Thanking you.
Yours faithfully,
(DEBASIS DEY)
